1. OverviewAt Prestige Mailboxes, we design and build custom mailboxes that elevate your home’s curb appeal. Every order is crafted with precision and shipped with care.

2. Processing TimeAll orders are processed within 3–10 business days.
Custom designs or bulk orders may require additional time — we’ll keep you updated throughout the process.

3. Shipping & Delivery
Standard Shipping: 1–5 business days after dispatch
Expedited Shipping: Available upon request (additional cost)

4. Shipping CostWe offer free standard shipping on all orders.
Additional fees apply only if you choose expedited delivery.

5. Order TrackingOnce your order ships, you’ll receive a confirmation email with a tracking number to track your delivery in real time.

6. PackagingEach mailbox is securely packaged to ensure it arrives in perfect condition, ready for installation.

7. Shipping AreaWe currently ship within the United States only.
We do not offer international shipping at this time.

8. Damaged or Lost OrdersIf your order arrives damaged or is lost in transit, contact us as soon as possible — we’ll make it right.

9. Order ChangesNeed to update your shipping address or order details?
Reach out as soon as possible, and we’ll do our best to make changes before your order ships.