F.A.Q
Mailboxes are typically completed within 3–10 business days.
House number signs are ready in 1–7 business days.
House number signs are ready in 1–7 business days.
A full step-by-step installation guide will be available here soon.
We offer free FedEx / UPS Ground shipping on all orders.
For local customers, we also provide free delivery within Asheville.
For local customers, we also provide free delivery within Asheville.
Yes — we provide professional installation services within Asheville and surrounding areas (up to 30 miles).
You can add installation when configuring your mailbox (color, options, etc.).
Our team will ensure your mailbox is installed correctly and securely, giving you complete peace of mind.
You can add installation when configuring your mailbox (color, options, etc.).
Our team will ensure your mailbox is installed correctly and securely, giving you complete peace of mind.
Absolutely. Simply include your preferred paint color or color code in the order notes, and we’ll match it as closely as possible.
Before production begins, we’ll send you a mockup for approval to make sure everything looks exactly right.
Before production begins, we’ll send you a mockup for approval to make sure everything looks exactly right.
All of our mailboxes are designed to meet USPS specifications.
We can provide a spec sheet upon request, which may be helpful for HOA approvals or other requirements.
If you’re unsure which style is right for your property, feel free to reach out — we’ll help guide you.
We can provide a spec sheet upon request, which may be helpful for HOA approvals or other requirements.
If you’re unsure which style is right for your property, feel free to reach out — we’ll help guide you.
Our mailboxes are crafted from high-quality, durable materials designed for outdoor use, including:
- Treated wood
- Exotic hardwood
- Composite materials
- Stucco / concrete-style finishes
- Aluminum and metal components
All mailboxes include a 1-year warranty covering defects and solar lighting components.
Not covered: damage from impact, misuse, or extreme weather conditions.
Even after the warranty period, feel free to reach out — we stand behind our work and will always do our best to help.
Not covered: damage from impact, misuse, or extreme weather conditions.
Even after the warranty period, feel free to reach out — we stand behind our work and will always do our best to help.
Yes. After your order is placed, we’ll send you a mockup for approval before production begins.
If you’d like to see a mockup before placing your order, you can request one anytime — we’re happy to help you visualize your design.
If you’d like to see a mockup before placing your order, you can request one anytime — we’re happy to help you visualize your design.
Yes, we offer fully custom mailbox designs based on your needs and preferences.
Just send us a message, and we’ll work with you to create something unique.
Just send us a message, and we’ll work with you to create something unique.
Still Have Questions? Get in Touch
